William Derby – GEICO Insurance Agent Reviews, Rate, Services, Address
About William Derby – GEICO Insurance Agent
William Derby is a dedicated GEICO Insurance Agent known for his exceptional customer service and expertise in providing comprehensive insurance solutions. Located within the community he serves, William focuses on building strong relationships with his clients, ensuring that they understand their insurance options and coverage needs. With a commitment to excellence, he offers a variety of policies, including auto, home, and renters insurance, tailored to meet the specific requirements of each individual or family.
William’s extensive knowledge of the insurance industry, combined with GEICO’s reputation for reliability and affordability, enables him to deliver personalized and effective insurance solutions. He takes pride in educating clients about risk management and the importance of adequate coverage, ensuring peace of mind in an ever-changing world. Whether it’s a quick quote or in-depth policy discussions, William Derby’s goal is to provide a seamless and satisfying insurance experience for every customer.
Address: 6781 N Thornydale Rd #203, Tucson, AZ 85741, United States
Website: https://www.geico.com/insurance-agents/arizona/tucson-sierra-vista/william-derby/?y_source=1_MTU5OTAxMzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Call: (520) 416-7181, +1 520-416-7181
Rating: 4.2
Total Customer Rating: 30
Open Hours:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed
William Derby – GEICO Insurance Agent Customer Reviews:
So, I actually just went into the office on Thornydale and they advocated for me by calling Geico corporate, they printed out paperwork I needed to fax, and then faxed it for me. It took the underwriting office more than five days to receive and post my paperwork, but the local agents were in contact with me almost daily to make sure it was handled without a cancellation. It was so nice to actually go into an office, meet with real people, have them listen, and address your needs, and then take responsibility for handling the request! Both Ben and William were outstanding in regards to work ethic and customer empathy.
After being in an auto accident in August, in which Geico has admitted that their client was 100% at fault, I was finally assigned a claim adjustor, Anthony Longo, nearly a month and a half later. When we spoke for the first time, he assured me that we would take care of me by getting my car fixed at the location that prepared the damage estimate, as well as securing a rental car for me while my car was being repaired. After three more weeks of hearing absolutely nothing from him, I called to inquire about the status of my repair and rental. He had no idea whatsoever. When I called the claim’s department representative, Annisa Dowell, she gave me the name of Longo’s boss, David Edgar, and assured me that he would call me within 12-48 hours of my complaint of Anthony Longo’s ineptness. Five business days later, I still had not heard from David Edgar. When I called again and spoke with Anissa, I was put on hold and not allowed to talk with David Edgar. When I asked for David Edgar’s boss, James Jones, I was told I could not be connected to him, nor was I allowed to have his phone number. As of this date, NO ONE from Geico has called to speak with me, explain to me what my claim status is, or even made any attempt to try and schedule to have my car fixed. At the end of December, it will have been four months since the accident. Geico’s claim adjusters are worthless.
William Derby – GEICO Insurance Agent Images:
