Shelley Dietrich – State Farm Insurance Agent Reviews, Rate, Services, Address
About Shelley Dietrich – State Farm Insurance Agent
Shelley Dietrich is a dedicated State Farm Insurance Agent known for her personalized approach to insurance services. Located in her community, Shelley understands the unique needs of her clients and strives to provide tailored coverage solutions that include auto, home, life, and health insurance. With years of experience in the industry, she emphasizes building strong relationships and open communication, ensuring clients feel informed and confident in their insurance choices.
Shelley and her team are committed to exceptional customer service, guiding clients through the insurance process and offering expert advice. They also provide valuable resources to help clients understand their policies and coverage options clearly. Active in local events and initiatives, Shelley believes in giving back to her community and supporting its growth. By fostering a welcoming environment and prioritizing clients’ well-being, Shelley Dietrich continues to be a trusted name in insurance, helping individuals and families find peace of mind.
Address: 2308 Ridge Rd, Rockwall, TX 75087, United States
Website: http://www.shelleydietrich.com/?cmpid=jxcz_blm_0001
Call: (972) 771-6234, +1 972-771-6234
Rating: 4.6
Total Customer Rating: 38
Open Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Shelley Dietrich – State Farm Insurance Agent Customer Reviews:
Nick Palo
I went in to State Farm in Rockwall today and they gave me such a great deal. I talked to Genie Fretz about the insurance. After I signed up because they gave me such a great deal I met the owner as well. Her name is Shelley Dietrich. I am telling you if you need insurance go to this store in Rockwall the address is 2308 Ridge Rd rockwall TX 75087 Genie and Shelley will treat you the best.
5
Nik Boy
AVOID State Farm!! They do not care about their customers. Avoid Shelley Dietrich she will not fight for you. My car was stolen on 10/28/2023. I didn’t get my car back until 1/13/2024 because the whole process from beginning to end was messed up. State Farm agent nor claims department were not communicating correctly, they did not want to pay for all the damages. Shelley was no help at all. You would think, all the money you put into your coverage and never had any problems, they would choose to take care of those people. NO SHE DID NOT!! AVOID HER AND STATE FARM AT ALL COST! They have no pride in the business anymore. Long story short!
1
Heath Hill
Avoid this agent! She will gladly take your money from commissions but she is as absent as can be. In a moment of need, my 30 years of being a loyal customer didn’t even garner a return phone call. When you engage the staff, all you will get is “she doesn’t talk to customers.” The customer is the only reason you exist. Find a reason to refocus on the customer.
1
Amber Ewick
My favorite State Farm Agent ever! Office Staff is helpful and attentive. My policy was messed up by another agent and Shelley took the time to look it over and suggest the changes that were needed. I had a billing question recently and Genie was a great! Very Happy Customer.
5
Houston Kemper
Outstanding team of people at this office, especially Genie. I’ve had both my auto and homeowner’s insurance with Shelley ever since she took over R.D’s book of business. Recently I purchased an RV and Genie went far and above the call of duty to help me navigate through the process of getting the new policy set up and even helped me understand what information I had to send to the loan office. You’ve got a customer for life here!
5
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