Continental American Insurance Co Reviews, Rate, Services, Address (December 2024)| 99insuranceagency.com

Continental American Insurance Co Reviews, Rate, Services, Address

About Continental American Insurance Co

Continental American Insurance Company (CAIC) is a prominent provider of supplemental insurance products based in the United States. Established to offer innovative financial solutions, CAIC specializes in accident, critical illness, and life insurance policies that cater to the diverse needs of individuals and families. A subsidiary of the larger Aflac family, CAIC focuses on enhancing the financial security of policyholders by covering gaps in traditional health insurance.

Their products are designed to provide cash benefits that can be used for everyday expenses, medical bills, or other needs following an unforeseen event. CAIC places a strong emphasis on customer service and financial stability, ensuring clients can feel confident in their coverage. With a commitment to helping people navigate life’s uncertainties, Continental American Insurance Company continues to build a reputation for reliability and responsive support, making it a valuable choice for those seeking supplemental insurance solutions.

Address: 2801 Devine St, Columbia, SC 29205, United States

Website: http://caicworksite.com/

Call: (866) 849-0011, +1 866-849-0011

Rating: 2.4

Total Customer Rating: 25

Open Hours:

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Continental American Insurance Co Customer Reviews:

Amy Desjardins

The worst insurance company I and my husband have ever worked with. We have been waiting since December 2023 for hospital indemnity and only paid 1/4 of the Critical Care policy. Horrible, horrible, horrible. DO NOT WASTE YOU MONEY, YOU WILL NEVER SEE ANYTHING IF YOU EVER FILE A CLAIM!

Kimberly Parker

I’ve had surgery December 6th, 2023 and off until February 6th. You fax or email info and never get confirmation received unless you call… again and again. They’re nice enough over the phone yet I feel as if I’m paying for nothing as by the time I receive my first check while on medical leave it’s time for my return. I’m behind in few bills and depended on this. I won’t be renewing this Short term policy.

Cameron S

I’ve been dealing with Aflac for a long time and that’s exactly who CAIC is. Unfortunately, they do not use a portal of any sort and do everything via snail mail. So if you’re missing some information in regards to your claim, it could take weeks to be made aware of it. I would advise you not to buy any policies from CAIC for this reason. They will find any reason to not pay. FYI, I’ve been an Aflac customer for over 15 years…….they will fight you so they do not have to pay. I will never buy another plan from them. Go with Combined Insurance.

Thomas Rhoney

Been trying to cash out policies. 2 of them . (Life insurance). Constant run around. Agent doesn’t respond to email. They can’t find paperwork sent in. Finally said they got paperwork. Then needs drivers licence to verify signature. Then lost paper work again. It’s been 4 months and no response. I sent email after email. I paid on these policies for 15 years. Just want my surrender payment sent to me.
Very un professional
Update
Received check. Now can’t cash the check
Bank says c a i c has not put the check in through the payroll or something like that so the check is no good until they approve it or whatever they got to do so I waited 5 months to get my check right here at Christmas time and I still can’t cash it I’ll call the company a very nice lady finally put in an email to the back to have them to fix it ASAP but I have to call at the end of the week why should I have to call why can’t you contact me it’s your fault so right here at Christmas time I have no check the cash and it’s ruining Christmas because they can’t do their job and remember it took me 5 months to receive this check on my surrender life insurance policies it’s never in the cycle with these I will never deal with them again and they are affiliate of Aflac

David Langevin

This company is ridiculous. I’m glad I surrendered my life policy with them. Every time I contacted customer service, I got a completely different story from each representative. Glad I’m not affiliated with them anymore and never plan to be again.

Also Check: Interline Insurance Services Inc Reviews, Rate, Services, Address
Continental American Insurance Co Images:

Continental American Insurance Co Location:

Check on Google Maps