Guarantee Trust Life Insurance Co Reviews, Rate, Services, Address (November 2024)| 99insuranceagency.com

Guarantee Trust Life Insurance Co Reviews, Rate, Services, Address

About Guarantee Trust Life Insurance Co

Guarantee Trust Life Insurance Co. (GTL) is a notable provider of insurance solutions, focusing on delivering peace of mind through its diverse range of products. Founded in 1936 and headquartered in Glenview, Illinois, GTL specializes in various plans, including life insurance, health insurance, and supplemental health products. The company is recognized for its commitment to customer service and financial stability, ensuring that policyholders receive reliable coverage. GTL operates with a mission to create innovative insurance solutions that cater to the evolving needs of consumers. With an emphasis on accessibility, the company strives to offer products that are easy to understand and purchase. Its industry ratings reflect a strong financial base, fostering trust among its policyholders. Through a focus on personalized service and adaptable plans, Guarantee Trust Life Insurance Co. continues to serve individuals and families, helping them achieve greater financial security and protection against life’s uncertainties.

Address: 1275 Milwaukee Ave, Glenview, IL 60025, United States

Website: http://www.gtlic.com/

Call: (800) 338-7452, +1 800-338-7452

Rating: 3.8

Total Customer Rating: 107

Open Hours:

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed

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Guarantee Trust Life Insurance Co Customer Reviews:

Roy Dryden

I have recently completed my 25 years at Gtl. The company really goes all out for its employees. The people I have worked with over the years have been very nice to work with.

Joan Smith

Very bad service following through with their claims. Will not return benefits for your claim get the run around with their employees will not return calls

Pam Sheffield

I took out a policy with GTL on 01/23/2023.
I have never received a policy in the mail.
I had a $500.00 claim where I see it is being processed. My agent told me it would be about 20 days to receive my money usually 10days. From what I see when I log in to my account it is being processed but it also states ” no provider” ….not true. I faxed everything they needed including the receipt in which I paid my co pay for surgery.
From the reviews I see here…..I probably will not be getting my money so it leaves me to question should I stop making the payments and cancel this ins.?????????????
4/6 is when they received my claim form so it’s going on a month now and no reimbursement.
To cancel or not to cancel???????
All the neg.statements about receiving money back owed to customer SCARES ME! I will probably not get my money owed to me.
HORRIBLE REVIEWS.

Zella Furlong

I contacted GTL with questions about a policy. I spoke to John Purdy in Customer Service, and I just want to commend him for outstanding customer service. It is difficult to find employees who actually enjoy their job, and he was so understanding, courteous and helpful. I just want GTL to know they have a valued employee and he should be recognized for outstanding service.

Staci Uhl

I am about to start month #4 regarding the ambulance and hospital indemnity claims for my deceased mother’s policy. Took me 2 months of excuses and calls to finally have someone tell me the death certificate was “ineligible” instead of illegible. I emailed a new one with a request of a return email on if the new attachment was better. I got an email back that didn’t even coincide with the email i sent regarding the death cert. I told them to reread the email. I have called back repeatedly for updates which I’m told “we’re waiting.more info” I have had reps tell me we’ll call back and leave a message since I cannot answer my phone at work. I have yet to have a call returned. I’ve asked to be transferred to claims or a supervisor and am told you don’t do it that way. I would like a response and a resolution to this. I was originally told claims usually take a month. That was 10/29/2022. I have also been requested to send the indemnity claim and hipaa forms more than once. .

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