SimplyInsured Reviews, Rate, Services, Address (November 2024)| 99insuranceagency.com

SimplyInsured Reviews, Rate, Services, Address

About SimplyInsured

SimplyInsured is an innovative insurance technology company that simplifies the complexities of health insurance for small businesses and their employees. Founded in 2013, the platform streamlines the process of selecting and managing health insurance plans, making it easier for business owners to provide essential coverage for their teams. SimplyInsured offers a variety of health plans tailored to the unique needs of small businesses, while also providing transparency in pricing and benefits.

By leveraging technology, SimplyInsured enables employers to compare different plans seamlessly, ensuring they find the best fit for both their budget and their employees’ needs. The company also prioritizes customer support, offering guidance throughout the enrollment process and beyond. With a mission to empower small businesses, SimplyInsured is transforming the landscape of employee health benefits, ultimately helping to foster healthier, more satisfied workforces.

Address: 4909 Central Ave Unit B5, Richmond, CA 94804, United States

Website: https://www.simplyinsured.com/

Call: (888) 584-7457, +1 888-584-7457

Rating: 3.1

Total Customer Rating: 153

Open Hours:

Monday: 6:00 AM – 5:00 PM
Tuesday: 6:00 AM – 5:00 PM
Wednesday: 6:00 AM – 5:00 PM
Thursday: 6:00 AM – 5:00 PM
Friday: 6:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

SimplyInsured Customer Reviews:

Spencer Jones

This is an awful experience. I don’t understand it either. They used to be good to work with, but I can’t get anyone to help me with a plan they promised to start on 9/1. I called multiple times to confirm it and here we are with no plan. The customer service agent says they can’t help with new plan setup. I emailed or called everyone I could. It leaves you in a really bad spot if you have suggested this to your payroll clients.

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SimplyInsured, your customers rely on you to keep your commitments. It’s very tramautic to be without health insurance. If you can’t follow through on your promises, you need to pause new applications and get your house in order. Hopefully someone will end up helping myself or the customer and I can update this.

Alana Isaacs

Worst company I have ever worked with. Took 3 months to get insurance and then they told me that it was active June 1st but then charged me for prior months and after 2 months still no refund. Their support team is awful and lazy. Claims its the carriers fault but when dealing with them since April, its definitely them. Expect that they never follow up on their continued mess ups. I had to include my payroll company in communication due to lack of effort on their end. I wouldn’t partner with them if you are a payroll company.

Rose Fairbairn

Absolutely terrible and incompetent! Our health insurance policy was not renewed and had been terminated for over 2 months. We didnt find out until employees tried using their health insurance card and were told it was inactive. Simply insured continued taking employee and employer contributions during this time and showed our health plan as active in their system. They confirmed active coverage over a month after our policy had been terminated, and offered to add a new hire to our terminated plan 2 months after it was terminated.

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When we contacted them, we were told someone else handles this. Then we would speak to that “someone else” and they would tell us that the person we originally spoke to handles it. This company is a hot mess. We were then notified by Quickbooks that Quickbooks was ending their partnership with SimplyInsured. Don’t waste your time!

Ryan Seeley

AVOID AT ALL COSTS!

They were my business’ insurance broker for several years and it’s been CONSTANT issues each year.

They have stolen over $10,000 in premiums paid for by my company and employees that they did not deliver on, continued charging for terminated employees long after policy end date (over a year after termination) they have ZERO communication to our providers each enrollment, and even after simply insured admitted fault on their end they’re impossible to respond about reimbursement for bad faith. Even my lawyer can’t get them to respond.

Taking this to court.

Chad Delamere

This company is a scam. I paid for insurance from the 1st-20th just to find out this company didn’t do their job and obtain insurance but was happy to take payments weekly for said insurance. If it wasn’t for me calling in to verify why I was being told by healthcare workers I was not found in insurance systems did they finally look into it.

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