AmTrust Financial Reviews, Rate, Services, Address

They don’t deserve even one star. As an owner and operator of small trucking company. We were insurered WESCO/AMTRUST INSURANCE. We had a claim back in May 2024. We right away reported the claim.They have been trying to get away and come up with every excuse to deny the claim. They assigned to our case what they called ajuster/ Brandon whitaker with his supervisor La toysha O’brain. We went through investigations and interrogations, they finally said We accepted the claim and we will fixed the damages. They sent ajuster to stimate the trailer, their appraisal sent us a small check after they checked the trailer. We took the trailer to Great dane to stimate the damage. Great dane came up with big bill and said this will be the cost to fixed the trailer. Brain and La toysha informed us that the trailer will be total loss and they are waiting the paperworks form their appraisal company which will take 1 business day the most. We waited 3 weeks and we asked any updates since they said it will take only one day to get the paperworks. Ajuster Brondon responded and said “This claim has gone back under investigation with our Special Investigative Unit” couple weeks later they came back and said You have no coverage for this trailer and we have been paying insurance last 12 months. Now the case is escalated to Ohio department of insurance as well as ohio business bureau, and ohio atorney general’s office. our insurance force us to file a lawsuit against them. Small claim will cost them to lose their license way more than what they’re trying to skip. See you in the court room. you are absolutely scams.

We are waiting to hear back from the claims agent regarding additional wages owed to my daughter from a death benefit….the agent is currently not responding to emails…I will update reviews each week my daughter goes without a response. UPDATE: As of 7/26 we have sent multiple emails to the agent who handled my daughter’s case….she will not respond to our inquiry to send a statement of the payout. Please tell me what insurance company sends you a check without a letter outlining what the payment is for and how they came up with the figures….also we have requested a copy of the wage statement from the employer….she refuses to respond to our emails and she will not provide us with her supervisor information after we’ve requested multiple times. We are now seeking multiple legal counsels to pursue a lawsuit against Amtrust. She has also advised my daughter she has been overpaid without a letter of explanation about the overpayment….just an email saying she’s been overpaid. It’s really unfortunate that people have to go through these things in order to get businesses to be more professional and do what they are required to do.

Been there 13.5 years at the Seven Hills Ohio location. I said good bye on 4-10-24. I so loved my job but there’s a ladder with no steps. Every manager I had, I had to prove myself again. Was on medical leave in 2023 and returned to ANOTHER new manager. Here I go again. More carrots dangling in front of me on a stick. It’s not how hard you work and how devoted you are… it’s WHO you know in order to get the steps up the ladder. Extremely sad but left after 13.5 years. MY ADVICE… don’t kill yourself trying to prove your devoted and hard working… They simply don’t care!!! YOU WILL ONLY BE A NUMBER!
Sincerely,
10900!!!!!

Oh yeah! Great place to work! Allowed to shop on amazon, utube, etc.. also , no need to clock out when u leave property to go to lunch! Omg.. best part… have work day on your phone AND clock in while you’re still at home!!!! Never late then!!!
DIFFERENT RULES FOR DIFFERENT PEOPLE!
My question… DOES HR KNOW THIS IS GOING ON?

LaTonia Smalls is an “adjuster” who promises payment and then after the fact does not follow through. Meanwhile their insured who has a violent past is still allowed to drive a semi. Buyers beware. Terrible company, terrible customer service and the WORST adjuster I have ever had the displeasure of dealing with.

Sold me a worker’s compensation policy that was not valid in my state. I wasn’t notified until a year later during renewal. I emailed Daria Zinovieva whom ignored my emails and didn’t guide me to the correct person for resolution.