Columbia Insurance Group Reviews, Rate, Services, Address
About Columbia Insurance Group
Columbia Insurance Group, established in 1984, is a prominent provider of insurance solutions based in Columbia, Missouri. The company specializes in a variety of insurance products, including commercial, personal, and specialty lines, catering to the diverse needs of its clients. Known for its customer-centric approach, Columbia Insurance Group emphasizes a commitment to exceptional service and tailored coverage options to ensure clients are well-protected.
The organization operates with a strong focus on innovation, leveraging technology to enhance operational efficiency and improve customer experiences. With a robust network of agents and partners, Columbia Insurance Group strives to build lasting relationships within the communities it serves. The company is also dedicated to social responsibility, actively participating in local initiatives and supporting various charitable organizations. By maintaining financial strength and stability, Columbia Insurance Group continues to be a reliable choice for individuals and businesses seeking comprehensive insurance solutions in the ever-evolving marketplace.
Address: 2102 Whitegate Dr, Columbia, MO 65202, United States
Website: http://www.colinsgrp.com/
Call: (800) 877-3579, +1 800-877-3579
Rating: 3.4
Total Customer Rating: 40
Open Hours:
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Columbia Insurance Group Customer Reviews:
Rebecca Wood
I stayed with this company for 2 years and the whole time the agents lied to me about how the policy and company worked every time I wld add a aecond vehicle to my policy they charged me more than what was quoted to me. And when I added a second vehicle recently I was sent a bill for 600 dollars, so I found another insurance company and cancelled with Columbia. They still overdrafted my account stating I still owed money. When you cancel something it’s done with it’s not my fault your agents and customer service reps can’t communicate properly and efficiently. I would and will not recommend y’all’s company to anyone ever
1
Larry Callaway
Had one of their insured hit me 10 days ago while I was sitting in a turn lane. I have left 3 calls with the agent and two calls with the main insurance company and have yet to hear from an adjuster. I have reached out to the insurance commission of Missouri, and my lawyer in saint Louis Dubail Judge. My agent says we should have pretty much an open and shut case after reviewing the pictures of my Lane position and theirs. Guess we’ll see where this goes I’m sure not getting much help from Colombia seemingly.
1
scott kincaid
Very poor customer service!
I had file for benefits today because of not being able to go to work because of Covid, so I called Columbia ins. and asked if I could stop my auto pay for just one month since I won’t get my 1st unemployment check 3 days after my insurance is due, and was told that if I did this then my monthly premium would go up $50 a month for the remainder of my policy.
I do not recommend anyone use Columbia ins!
1
De’Nay Tapp
Would not recommend. Poor customer service. Canceled my auto insurance because their system hadn’t tracked my over the phone payments correctly. Even though payments were made monthly, no call from supervisor as promised. Do not recommend at all.
1
Adam Crocker
Horrible insurance company!! One of their clients backed into my parked car on our road. Called in and filed the claim. It took two weeks to get payment after I had my estimate done. Then, as a result of their client hitting my car in the rear, my car started having a slight shake while driving. I told them about it from the start, and they told me to tell the repair shop. Well, the repair shop called and told them it needed an alignment ment in the rear. They denied it. They only covered the body work repairs and not everything. Then, they rented me a car to drive while mine got fixed. I returned the rental a day after they wanted it back, because no one told me it was due back a certain day, and now they wont cover that extra day or rental car. Absolutely horrible insurance company full of scammers and fakes. Take your business elsewhere!!!
1
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