Couri Insurance Agency Reviews, Rate, Services, Address

We are a very new customer to this insurance agency. After our exceptional positive experience we felt compelled to share this story with other potential future customers. Insurance is a tricky purchase and it’s hard to know who to work with sometimes.

We found Couri Agency after a quick search and found a number of well written and informative articles on their website. Based on this we called and end up speaking with Jay. We had been massively let down by our previous insurance company. We had just discovered (at 3:30pm) that our former insurance company had not issued a policy that they had originally promised (and we paid for) four weeks earlier. We only learned this after trying to find out where our policy document was. Couri was the first company we reached out to. Jay could not have done more. He worked late in the day and into the evening to find a replacement policy plus replacements for all our other insurances. He was not the least bit bothered by us not committing that evening to the proposal as we needed time to review and absorb. The next day after we approved moving forward Jay and team swung into action and within 1 1/2 hours we had everything in place. Not only that… but we saved money on our old policies, increased our coverages, and with the savings were able to cover the new policy we needed that the previous insurer had not executed on. That was a great, and unexpected outcome!! Plus now we were now not dealing with a national “don’t care” call center, or trying to figure out what on earth happened to the local agency office. Nor did we get a run around with who was doing what to who. Instead as new customer with Couri Agency we were met with committed, fast, efficient service – and saved us money in the process. With professional values such as these I can’t see switching to another agency. It also explains why Couri Agency has been so successful in growing their business and their team over many years. Simply put – They deliver great customer value and excellent service!

Our rep did not email me the information needed. I called and left a message- got no return calls. Then I called again and was told he was on vacation. They are not responsive and do not give the information promised. I would not recommend this company.

Great service . Robert black is well comunicate and very kind thoughtful.

My wife and I have been with Couri Insurance for over 30 years. They are very friendly and personable with all of their customers. When it comes to helping you with your right insurance needs, they are top notch. They are ready to answer any questions you may have and if they don’t have the answer at the time, they will get it for you. I cannot say enough about Couri Insurance. We are so pleased with our service. Thanks Couri Insurance!!

I have only had great experiences with Couri Insurance and definitely with my agent David N! He is amazing! He truly goes above and beyond for us!