Joe Potts Insurance Agency LLC Reviews, Rate, Services, Address
About Joe Potts Insurance Agency LLC
Joe Potts Insurance Agency LLC is a dedicated insurance provider committed to meeting the unique needs of its clients. Located in [City/State, if available], the agency offers a wide range of insurance products, including auto, home, life, and business insurance. With a focus on personalized service, Joe Potts and his team prioritize understanding each client’s individual requirements, helping them secure the best coverage options at competitive rates.
The agency prides itself on its community involvement and deep-rooted connections within the local area, ensuring clients receive not only excellent service but also the peace of mind that comes from working with a trusted partner. Utilizing a mix of experience and modern technology, Joe Potts Insurance Agency excels in providing prompt claims assistance and thorough policy reviews, helping clients navigate their insurance needs effectively. With a commitment to integrity and reliability, the agency stands out as a top choice for insurance solutions.
Address: 12300 Lorain Ave, Cleveland, OH 44111, United States
Website: http://joepottsinsuranceagency.com/
Call: (216) 251-7374, +1 216-251-7374
Rating: 4.1
Total Customer Rating: 42
Open Hours:
Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Joe Potts Insurance Agency LLC Customer Reviews:
Amanda McIlwain
Recently switched my auto, and home policies to Joe Potts Agency. I can’t express enough how great him, and his admins are with us clients. They are always helpful and courteous. Joe has offered us reviews and sat with us to review multiple companies to make sure we are getting the best rates. If you are looking for that part of the family connection you will find it in the Joe Potts Agency, we highly recommend them!
5
Michelle Heather
Joe Potts insurance has been a life saver for me and my family. We were new to the area and he personally went out of his way to offer suggestions on areas with better rates and good schools. He was very professional with me and my husband with all our questions and rate comparisons to “other” agencies. We are so happy we made the switch. Always a smile and asks about how we doing.
5
Haley Turley
My favorite insurance company so far. I’ve been with this company about a year and they always help me with saving money and understanding everything in my policy. And I’m always reminded of the smart ride to help me get that discount! They are so friendly and always do their best to keep you satisfied. Thanks Joe!
5
Tracy Williams
Joe is the nicest guy. I’ve been with them for a long time, and he always goes out of his way to make sure I have the best coverage but still within my rate.
5
Luke Yang
I am writing to complain about the horrendous attitude my agent displayed towards my wife. We have been customers of Joe for over 10 years. During these years, I have had zero complaints and was quite happy with my relationship. However, recently, after a more thorough review of our insurance payments – and I take full accountability for missing this – we found that we were actually paying double the amount for what we thought our insurance was costing. I cannot fault Joe with this due to the fact that I did not catch this and as this was set up to be an automatic withdrawal, did not think to look into it further. I was also under the mistaken impression that my agent would be out for my best interests and offer me the best quality product within a reasonable budget. When my wife called Joe to try to terminate the policy, he mentioned that he could review other options but became highly belligerent, defensive, and rude and far too aggressive. I understand that perhaps there was some frustration on Joe’s part in trying to reach me ahead of my renewal date, however, while I may have missed some calls, I certainly did not get any emails. Regardless of the circumstance, there was simply no reason on earth to speak to a lady in that manner. This is horrible and completely unacceptable behavior and I fully intend to take this complaint as far as I can.
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