Moe Janssen Schee Agency: Allstate Insurance Reviews, Rate, Services, Address
About Moe Janssen Schee Agency: Allstate Insurance
The Moe Janssen Schee Agency, an Allstate Insurance franchise, is dedicated to providing comprehensive insurance solutions tailored to meet the diverse needs of its clients. Located in a welcoming community, the agency prides itself on exceptional customer service and personalized attention. With a team of knowledgeable agents, Moe Janssen Schee Agency offers a wide range of insurance products, including auto, home, life, and business insurance. They prioritize understanding each client’s unique circumstances, helping them choose the right coverage to protect their assets and loved ones.
In addition to traditional insurance offerings, the agency emphasizes proactive risk management and claims support, ensuring that clients feel secure and informed at every stage. Community involvement is also at the core of the agency’s mission, as they actively participate in local events and initiatives. With a reputation for reliability and professionalism, the Moe Janssen Schee Agency continues to build lasting relationships, empowering clients to make informed decisions about their insurance needs.
Address: 3717 3rd St N, St Cloud, MN 56303, United States
Website: https://agents.allstate.com/moe-janssen-schee-agency-saint-cloud-mn.html?utm_source=GMB&utm_medium=Website
Call: (320) 251-1383, +1 320-251-1383
Rating: 3.9
Total Customer Rating: 57
Open Hours:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Moe Janssen Schee Agency: Allstate Insurance Customer Reviews:
Since collecting my initial payment this agency has ignored my phone calls and refused to respond to my voice-mails. I have attempted 6 times to contact them regarding switching a vehicle on my policy as I have traded up.
They contacted me the day after I posted this to take care of my issue. They were extremely apologetic and did deliver on the promise to follow up the next day with the additional information I requested regarding the changes to my policy. I’ll update again if the lack of communication in the end was a spoof and the service continues to be on point.
We had an incident with our RV requiring windshield replacement. Although we had paid for full glass coverage for several yrs we still fought for several weeks to get it replaced. Because of where we were located in Arizona we were unable to use Allstate’s preferred provider (Safelite). We were told by Allstate we could choose who we wanted for the replacement. So we did. Finally we received approval for the claim and we used a company in the town we were in. We returned to Minnesota approximately 4 months later. Within 2 days after a rain we found water on our dash. Inspecting closely we found the windshield had been improperly installed. It had to be replaced because removing it to properly install it would result in the glass breaking. Allstate would not cover it because it was a warranty issue. It was up to us to pursue replacement. The original installer was now nearly 1,700 miles away.
Allstate failed to tell us if you do select a company outside their preferred network Allstate would not back us if there were any problems with the windshield or the installation. That failure to communicate cost us $2,500. So while the vehicle sat unable to be used for more than 2 months waiting for their decision to deny the claim we continued to pay our full coverage premiums. Needless to say… we no longer use Allstate for any of our coverage.
Sharon Klein
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