New York Life Insurance Reviews, Rate, Services, Address (November 2024)| 99insuranceagency.com

New York Life Insurance Reviews, Rate, Services, Address

About New York Life Insurance

New York Life Insurance Company, founded in 1845, is one of the largest and most established mutual life insurance companies in the United States. Based in New York City, the company offers a wide range of financial products, including life insurance, retirement income, investments, and long-term care insurance. With a commitment to policyholders, New York Life operates as a mutual company, meaning it is owned by its policyholders rather than shareholders. This structure allows it to focus on long-term performance and customer service.

Renowned for its financial strength and stability, New York Life consistently receives high ratings from independent rating agencies, demonstrating its capability to meet policyholder obligations. Through personalized financial planning and a vast network of agents, New York Life aims to help individuals and families achieve their financial goals and secure their future. Its legacy of trust and reliability has made it a prominent name in the insurance and financial services industry.

Address: 27777 Franklin Rd #2220, Southfield, MI 48034, United States

Website: https://www.nylgreaterdetroit.com/?cmpid=ofll_fwll_wlgb_google_0_0_0_0_0_0_fwloc_0_0_A66_0

Call: (248) 352-0620, +1 248-352-0620

Rating: 3.4

Total Customer Rating: 12

Open Hours:

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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New York Life Insurance Customer Reviews:

LASHANDA BOYD

If your company uses NYL for injured workers please beware. I had a cuff repaired so I’m out of work for 5 months. During my certification the intake receptionist didn’t input or check the necessary information needed to attach a payment to my claim so now I can’t pay my mortgage on time, it took 3 weeks to catch up one check. Then my direct deposit was not entered so checks got lost in the mail again no funds going into my account. Because of the time-lapse my pay stop waiting on my doc appointment for approval. The case manager has not looked at my file in 3 wks to reissue the lost check or to restart my case. I can’t pay my bills and I can’t work I’m loosing 😫 😩 😪 😞 😒 😕 😫my home because of a human error or a non complying worker and the supervisor don’t want to take the calls.😭😭😭😭😭😭😭😭😭😭😭😭😭😭

Kimberly Bernreuter

The customer service representatives are always polite and helpful.
The company itself is terrible. I had to spend at least 10 hours a week being the ‘middle man’ between this company and my hospital/physicians after having to go on short term disability from an MVA.
Even when I downloaded all the paperwork they needed myself onto the online portal I had to call them multiple times a week to remind them the information they needed was there so they would do their job (process the paperwork they required). This company does no true work in terms of their clients/the patients’ disability process. If you are not willing or unable to do all the footwork for them (the equivalent of a part-time job) I suggest you work with one of the many other insurance companies, none of which could be any worse at customer service than NYL.

Yvonne Harris

This office gets a big zero from me. Horrible manager. He is intimidated by my height! He is short and fat. Not my problem. We do not talk about the issues interview or relative information. No. He tells people including the investigator and the corporate office that i lack communication skills. I have a masters degree in leadership. He does not. After a year i get a federal investigator to call me last week about this nonsense. He says he knows nothing he was told to investigate and come up with a decision. He did. Not interested! Nothing wrong with the insurance company. Rich people have this one. They claim Oprah has it. Nothing against the company its the Southfield office that’s the problem.

Scott Realy

Had a great experience! Nina was so friendly and helpful while still being honest and direct. I feel a lot better knowing she’s looking after our family.

Annie Kelley

This company is horrible don’t get sick and have them as disability they never pay you and if they do then they cancel the check with out you knowing and will take it from your bank!!! I work for advent health and I wish I never had surgery I have waited 6 weeks for a payment and no one in customer service will help!!!! Annemarie

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