Progressive Insurance – Claims Office Reviews, Rate, Services, Address
About Progressive Insurance – Claims Office
Progressive Insurance’s Claims Office is dedicated to providing exceptional service to customers navigating the claims process after accidents or damages. Known for its customer-centric approach, the office focuses on timely and efficient claims resolution, ensuring clients feel supported during stressful times. With a team of knowledgeable claims adjusters, Progressive strives to simplify the process, offering clear communication and guidance every step of the way. Their use of technology enhances the experience, allowing customers to file claims online and track their status in real time. Additionally, Progressive emphasizes transparency in claims handling, ensuring clients understand their coverage and any necessary steps involved. The commitment to customer satisfaction and fast claims processing helps build trust, making Progressive a reliable choice in the insurance industry. Overall, the Claims Office exemplifies Progressive’s mission to empower policyholders and deliver peace of mind through efficient and compassionate service.
Address: 221 Florence Ave H6, Granger, IN 46530, United States
Website: https://www.progressive.com/claims/?utm_source=G&utm_medium=local&utm_campaign=progressivedirectclaimcenters
Call: (800) 776-4737, +1 800-776-4737
Rating: 2.2
Total Customer Rating: 26
Open Hours:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Progressive Insurance – Claims Office Customer Reviews:
² ƒathomɀ
sent me a non-renewal for two claims or “roadside occurrences” within 36 months.
one was where some kid with no insurance turned in front of my motorcycle.
the other was a lady that side swiped me and we didn’t even file a claim.
seems like i was using insurance how its meant to be used especially when neither was my fault. so much for the forgiveness factor as a DIAMOND LEVEL customer.
1
Jennifer Reinoehl
Like others have said–they require you to sign up for auto-payments, which we did. We have one credit card that has always been reserved for payments. The bank we use changed names and sent us new credit cards that had the exact same number, but a different expiration date (which I missed). I never activated them because they only had a different picture on them, and then the bank decided to shut the old cards off without letting us know. Further, when the payment was declined, Progressive never sent us anything. They never sent our agent anything. Instead they waited, cancelled the policy and sent us to collections. To reinstate the expired policy that had lapsed for a month, they charged us $200/month more than what our old policy was. We will be changing as soon as our policy expires so that we can do so without the lapse penalty at a new place.
1
RDW
Progressive insurance is another big box insurance company that does not care about anyone or anything. The customer service is only second to Gecio who just can’t be beat at how terrible they are. From my experience with Progressive I would never ever do business with them. State Farm on the other hand and All state have been proven to be great. I have family and friends who have them and have gotten in accidents with them and have been provided excellent service.
1
Melanie Keller
For one most expensive policy I’ve ever had for two their investigators don’t know what they’re talking about my truck got hit by their client and refused to cover all the damages
1
Brandon Moore
I have been a Progressive customer since 2008. They have done me wrong. They will open collections before trying to collect a bill that they couldnt tell me about concerning a closed policy. Neither their autopayment, customer service, or bill collectors do any work. Now my credit score is damaged and I have to find new insurance that is run by professionals.
1
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