Redman Insurance Agency Reviews, Rate, Services, Address
About Redman Insurance Agency
Redman Insurance Agency is a trusted provider of comprehensive insurance solutions, dedicated to serving individuals and businesses with tailored coverage options. With a strong commitment to customer service, the agency takes the time to understand each client’s unique needs, ensuring they receive the best possible protection for their assets.
Offering a wide range of policies, including auto, home, life, and commercial insurance, Redman Insurance Agency prides itself on its knowledgeable team of agents who guide clients through the complexities of insurance. Their personalized approach helps clients make informed decisions, leading to peace of mind.
The agency also emphasizes community involvement, participating in local events and supporting initiatives that promote safety and well-being. With a reputation for reliability and excellence, Redman Insurance Agency stands out as a go-to resource for insurance needs, continually striving to build lasting relationships with clients based on trust and transparency.
Address: 6672 Stadium Dr, Kalamazoo, MI 49009, United States
Website: https://locator.meemic.com/mi/kalamazoo/redman-agency
Call: (269) 372-3101, +1 269-372-3101
Rating: 4.5
Total Customer Rating: 17
Open Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Redman Insurance Agency Customer Reviews:
Allicia Noble
I have tried resolving an issue with this company for a few years, about removing myself from my grandfather’s insurance policy with this company. After I moved, the company continued to charge him for me on his account. I changed my address and have my own insurance. I even faxed a copy of my license to prove I had moved and that I needed to be removed from the policy. Still the company charged the account $200 extra dollars, and when I was on the phone with the representative, he basically cut me off mid-conversation when I was trying to resolve the issue. I have the fax report proving they received the copy of my license, but he continued to state they never got the fax and handed the phone back to my grandfather as I was protesting, refusing to listen. So I drove over to the office in person, to show my license in person, and show the report proving the fax was received. I was not greeted by anyone as I walked in the door, and had to go looking through several rooms to find anyone working, and then I wasn’t even acknowledged as he was on the phone for a quote. From there, it only got worse–his story changed to the fax was just blank sheets, and that I must have faxed it wrong in an extremely rude and mocking tone, as if to make me feel or look stupid. I mentioned the fact that he basically hung up on me mid-conversation and he just blew me off and said, “You’re not insured with us, so I don’t have to listen.” The entire experience was extremely off-putting and unsettling. The worst customer service experience I’ve ever had. He literally did everything he could to avoid crediting back money that shouldn’t have been charged in the first place and then was rude and mocking about it. I feel I had to go to extreme unnecessary lengths just to prove I no longer live at a residence so I would not be charged on that insurance account.
1
Sarah Baker
Rob and his staff are always very attentive. We have had exceptional service throughout our 15 year relationship.
5
Kelly Davis
Don’t waste your time. Unprofessional and mostly clueless. After working for weeks with them on a quote they decided they could not insure me because of the condition of my one of my out buildings. What joke.
1
Jennifer Clements
If you are looking for a good insurance company this is the one for you. Great customer service and great rates.
5
Jim Weidman
Extremely accommodating. Easy to work with. Recommend their agency highly.
5
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