Samuel Contreras Jr Agency Inc American Family Insurance Reviews, Rate, Services, Address

The worse place I would never recommend. Jonathan was the one that “helped” me but he didn’t he would always tell me it was not their fault and that every month the payment will raise eventually I noticed that every month they would charge me $10 more so it went to 110-150. I was so disappointed and he said that that’s how they work How it would be. He basically mentioned that they were charged monthly and that on this July, they were going to charge me more so just to keep in mind, they were going to charge me extra more. Now on top of that, they never sent me a package. Supposedly they were going to send me so I never got the Discount and they have been overcharged me constantly. But before this, I also put State Farm insurance on my home and it was denied because of me calling the insurance. There was no claim done, but in their hands, they took the money I paid in full a whole year and took the money which still is very unfair and I’m still waiting to refund my money back. Jonathan is the worst person that could work with you. He will tell you this is the amount but then he will raise it up every month. This does not make sense especially if you made a contract of six months and they’re still overcharging you. On how they overcharge you and give you an estimate and give you what you will be paying for those six months but on top of that, they will remove more money out of your account so please make sure to check every single payment because these people are very sketchy

Carolina helped us to execute a surety bond very quickly ! She kept me updated and informed every step of the way. Very knowledgeable , she was great! Sam and his team definitely know what they’re doing and are both efficient & professional in their work. Highly recommend this agency for all your insurance needs !

I can’t say enough great things about the wonderful customer service I have received from Carmen Martinez at Amer Fam Ins. She has always been there for me helping in every way she can…that’s hard to find nowadays. I appreciate her professional expertise and awesome personality. 😇😇

Sam has been so helpful.. I would recommend them to anyone. I been wit amfam since 2015 and never had any disappointments.. I even recommended a few of my friends to get insurance here. The agents are very nice and and very helpful. Thanks ladies for always taking care of me when I call.

I have been with amfam since I bought my first car. Jennifer made purchasing insurance for the first time very easy and explained my policy coverages in depth. Claims go very smoothly and any question I had Jennifer and Carmen were always on top of it to help me get the answer. If your looking for a place with good customer service this is your spot.