Shapiro Insurance Group Reviews, Rate, Services, Address
About Shapiro Insurance Group
Shapiro Insurance Group is a reputable insurance agency dedicated to providing comprehensive coverage solutions tailored to meet the unique needs of individuals and businesses. Established with a commitment to exceptional customer service, the agency offers a wide range of insurance options, including auto, home, liability, and commercial insurance. With a focus on building long-term relationships, Shapiro Insurance Group works closely with clients to understand their specific requirements and deliver personalized coverage plans that offer peace of mind.
The agency prides itself on its knowledgeable and friendly team, who are always ready to assist clients in navigating the complexities of insurance policies. Leveraging technology, Shapiro Insurance Group streamlines the insurance selection process, ensuring clients have access to the best options available. With a strong emphasis on community involvement and client education, the agency has earned a reputation for integrity and reliability, making it a trusted partner for all insurance needs.
Address: 8382 Baymeadows Rd Suite 2, Jacksonville, FL 32256, United States
Website: https://www.shapiroinsurancegroup.com/
Call: (904) 730-7343, +1 904-730-7343
Rating: 3.8
Total Customer Rating: 26
Open Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Shapiro Insurance Group Customer Reviews:
Gage
Haley Snell is the best insurance agent we have ever worked with. Her kindness and professionalism goes along way in todays world. Year after year she makes sure our policy is looked over to give us the best coverage for the best price. She always takes the time to explain our policy in full to make sure we understand it correctly and she never bats an eye about answering all of my questions and concerns. I highly rate Ms. Snell for all of your insurance needs.
5
Yessica Hanover
Highly recommend Shapiro Insurance Group. My agent Hayley Snell with the Koch branch was so helpful and professional. She is such a doll. If I could always get Hayley on the phone when I call I would love that.
5
Dave Smith
They are no longer looking out for their clients. Way too much to text…had been with them for 20yrs…no longer with them. Just sad!! Doubt they will even care about the bad review.
1
victor lopes
I mailed a check to MONARCH for my insurance policy. they informed my broker at SHAPIRO that payment was not received 3 weeks after the check was mailed. i then paid for my policy again via Monarchs online portal as i did not have cover. when i checked my bank monarch had also cashed my check. I have now paid twice for my policy and when my broker BENA LACERNA requested a refund to be paid directly into my bank account MONARCH refused and said they will mail a check to my address in south Africa where i live. I Informed BENA LACERNA OF SHAPIRO that this was un acceptable. Bena then dumped the problem on me to sort out with MONARCH. THIS IS UNACCEPTABLE SERVICE FROM SHAPIRO. I LIVE IN SOUTH AFRICA AND THIS IS WHY I USE A BROKER. i used to have Crosslet insurance as my broker and all of a sudden I’m with Shapiro without explanation. croslett always gave me good service. shapiro service sucks!!!!! Victor Lop0es
1
Julie L
My husband and I had both been with the same insurance company since before marriage, over 25 years each, but they did not provide home or umbrella coverage in Florida. Shapiro came highly recommended by our neighbors five years ago, but since the departure of one of their key personnel, the service and responsiveness have gone severely downhill to the point we are considering eliminating the middleman since they seem to defer us to our insurance carrier more often than not. Emails don’t get answered as quickly and even phone calls aren’t handled professionally. When I recently emailed to get a straightforward answer, I did not hear back within 24 hours so I called the office and was told that my assigned agent was on the phone. They offered to let me talk to someone else who answered the phone without identifying herself. The response she provided lacked the definitive yes or no answer we needed so once again, I went directly to the source. They took over 30 minutes to pour over the policy as well as contact the underwriter to ensure we were on solid ground, something Shapiro did not take the time to do. I couldn’t let my 5-star review w over 1200 views stand unedited.
2
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