Solorzano & Associates Ins. & Fin. Svcs: Allstate Insurance Reviews, Rate, Services, Address
About Solorzano & Associates Ins. & Fin. Svcs: Allstate Insurance
Solorzano & Associates Ins. & Fin. Svcs: Allstate Insurance is a trusted insurance agency dedicated to providing comprehensive coverage and exemplary service to its clients. Located in the community, they specialize in various insurance products, including auto, home, life, and business insurance, ensuring that clients find the best protection tailored to their unique needs. The agency prides itself on building strong relationships with customers, offering personalized guidance and support throughout the insurance process. With a keen focus on customer satisfaction, their team of knowledgeable agents is always ready to assist clients in navigating the complexities of insurance policies. In addition to insurance services, Solorzano & Associates also offers financial services to help clients plan for a secure financial future. Committed to excellence and integrity, Solorzano & Associates stands out as a reliable partner for all insurance and financial service needs in the community.
Address: 1535 17th St STE 203, Santa Ana, CA 92705, United States
Website: https://agents.allstate.com/solorzano–associates-ins–fin-svcs-santa-ana-ca.html?utm_source=GMB&utm_medium=Website
Call: (714) 542-3585, +1 714-542-3585
Rating: 4.9
Total Customer Rating: 67
Open Hours:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Solorzano & Associates Ins. & Fin. Svcs: Allstate Insurance Customer Reviews:
Noemi Garcia-Umana
Horrible service, I’ve had them for couple years and every year the payment goes up. No accident nothing. Well I tapped a car in June. Yes a small tap at the red light. We were both stopped. I called allstate and told them I tapped a car. They tell me not to worry and that it wasn’t going to be much based on the pictures. They also told me that since my son was in the car I would get a new car seat. I said I didn’t think it was necessary but they said by law it should be replaced. So I go spend $350 on a same style carseat we had. A few weeks I see my carseat was not going to be covered. I called again and they said they made a mistake and that a new carseat was not required. Well now I’m out $350 and they agree to send me a check. Well now I get a letter that my payment goes up $50 and I have a point on my record. Why? Because the damage was $800 and the cost of the carseat was not included. That made my “accident” over $1,000. Why didn’t they tell me that? Why should I have something on my record when they made the mistake? Now I have this point on my record for 3 years! So disappointed with them! This $350 carseat they told me to go buy will now cost me $1,800! Picture of damage
1
Miguel Delgado
The entire team at Allstate, Pacheco-Solarzano, and especially Marlene, have been nothing short of exceptional. They have been there when my family and I needed have them most, not just once, twice, but three times (call it bad luck or whatever). They are extremely helpful, genuine, and thoughtful.
My entire family and I are extremely thankful. I would 100% recommend them to my family and friends. Thank you, Pacheco-Solorzano, but especially Marlene for all that you’ve done for my family and I.
5
Stephen Eaton
Service was fast when I filed my clime, Really great people.
4
Marco Gamboa
I have been a customer for about a year now and I always receive the best service with Melissa. When I got my first car I really didn’t know how automotive insurance worked but Melissa helped answer all my questions and made sure I understood everything. Melissa is a very knowledgeable person and I highly suggest you get your service with her!!! She knows what she is doing and always tries her best to help you out. She never refuses to give me service and is always available when I give her a call. I love this office and Melissa has made it an even better experience !!! 🙂
5
Abraham Medina
I have been with Allstate through this agent for over 6 years. I can honestly say that Miguel and staff have always gone above and beyond to provide high quality customer service and support throughout all of these years. I appreciate their honesty and integrity. I am really happy with my experience with them, from the first time I went in for car insurance, to the time I needed insurance support because I was hit by another car, to the time I bought my house and needed home insurance, and to the time I went through the process of getting life insurance. Thank you! It has always been great service, support and a great experience!
5
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