Texas Farm Bureau Insurance Company Reviews, Rate, Services, Address

Texas Farm Bureau Insurance Company Reviews, Rate, Services, Address

About Texas Farm Bureau Insurance Company

Texas Farm Bureau Insurance Company is a prominent insurance provider based in Texas, known for its commitment to serving the agricultural community and rural residents. Established in 1952, the company specializes in a range of insurance products, including auto, home, life, and farm insurance, catering specifically to the unique needs of Texans. With a focus on customer service and personalized coverage options, Texas Farm Bureau Insurance aims to create tailored insurance solutions that reflect the diverse lifestyles and livelihoods of its policyholders. The company prides itself on its strong ties to local communities, often engaging in initiatives that promote safety and education. Their professional agents, many of whom come from farming backgrounds, provide expert advice and support to clients. Texas Farm Bureau Insurance remains a trusted choice for families seeking reliability and security in their insurance coverage across the Lone Star State.

Address: 3023 I-30 Frontage Rd Suite 1000, Rockwall, TX 75087, United States

Website: https://www.txfb-ins.com/

Call: (972) 771-6936, +1 972-771-6936

Rating: 3.7

Total Customer Rating: 9

Open Hours:

Texas Farm Bureau Insurance Company Customer Reviews:

Frankie Jalilvand
County secretary Angie. Amazing. Shes always on top of my insurance. I had a claim , & Angie guided the right direction omg she has a friendly tone. Always happy to help.
2015 house, cars. Pleased. They are better than most insurance companies. Justin leader is awesome
5
JAMIE VU
I’ve been with Texas Farm Bureau for years regarding business and personal policies. I recently had an issue which was very frustrating, and I reached out to their office and spoke to Angie – she listened to my concerns and was prompt about getting an answer for me the next day. I also really appreciate that there is someone in the office to answer my calls. I’ll definitely be sticking around
5
Tori Silverthorn
Ms. Angie is the best customer service for this company. She answered all of my question and went above and beyond to help me understand all of our policies and even to help me saving money. I am so thankful to her and to Texas Farm Bureau for my Auto and homeowners insurance. Thank you guys for everything
5
Liz Adams
This particular branch office is the only one with Texas Farm Bureau I’ve been exposed to. I cannot hold “Texas Farm Bureau” accountable just because of this one branch office, HOWEVER, it is the WORST! RUN! Do NOT do your business here. Learn from what I’ve been exposed to.

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They do not answer their phones during normal business hours (esp in the a.m.) And IF you do get someone to answer, ask for A.N.Y.O.N.E. other than “Angie”. She seems put-out 100% of the time. She insists on passing you thru to anyone else, and even goes so far as to intentionally pass you on to a “sales agent” (who isn’t even in the office, who is out in the field, traveling, etc.) in lieu of assisting you with your needs. I have complained about her on 3 separate occasions. The branch manager doesn’t seem to care enough to follow up or to correct the situation in ANY manner.

I am HAPPILY taking my Auto Policy and Homeowners Policy elsewhere! This has been THE worst experience in my 24 yrs of driving with an insurance agency, ever.

2
Kara Smith
Texas farm bureau cancels policies during pandemics, only sending notifications by mail, that you never receive. Not taking in consideration that people are literally going through time of crisis and not be able to even reside in their own home. They can’t temporarily contact via email or phone of cancellations. Even after seeing that there has never been a lapse of coverage will not taken claim inconsideration.
1

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