The Lange Agency, LLC: Allstate Insurance Reviews, Rate, Services, Address
About The Lange Agency, LLC: Allstate Insurance
The Lange Agency, LLC: Allstate Insurance is a trusted insurance provider dedicated to safeguarding individuals and families with comprehensive coverage solutions. Located in the heart of the community, the agency specializes in a range of insurance products, including auto, home, life, and business insurance, ensuring clients have the protection they need for every aspect of their lives.
Led by experienced professionals committed to personalized service, The Lange Agency emphasizes understanding each client’s unique needs. Their knowledgeable team provides tailored insurance plans, helping clients navigate the complexities of coverage options while delivering exceptional customer support. With a strong focus on building relationships, the agency aims to foster trust and reliability in all its interactions. As part of the Allstate family, clients can count on financial strength and stability, making The Lange Agency a go-to choice for effective insurance solutions and peace of mind in an ever-changing world.
Address: 1500 E Beltline Ave SE #105, Grand Rapids, MI 49506, United States
Website: https://agents.allstate.com/the-lange-agency-llc-grand-rapids-mi.html?utm_source=GMB&utm_medium=Website
Call: (616) 421-3007, +1 616-421-3007
Rating: 3.7
Total Customer Rating: 15
Open Hours:
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
The Lange Agency, LLC: Allstate Insurance Customer Reviews:
High Note Entertainment
Horrible! Used this agency for homeowners insurance. It started as an innocent mistake, where I was overcharged due to the details of my home being listed wrong. When I corrected them, I was refunded the difference- so far no problem. But the next year I was again charged the original (wrong) price plus the usual inflation. I politely pointed this out to the many agents who regularly call me wanting me to bundle my car insurance with them as well. At first I was told the correction must not have been entered in the system, our bad, we’ll fix it. But nothing ever happened. Again and again I was promised they’d look into it and call back, only to be ignored until the next sales call where they would again promise to look into it .Over a year and at least fifteen of these conversations went by before I was told the check was in the mail. Never received it, called the office, conveniently no record of it. At last contact I was told they were requesting information and would call back the next day- of course they didn’t. I will have to file a compliant with BBB but to be honest it’s less about the money and more about the fact that if I ever did need to actually make a claim, I am certain I would be ignored for years.
1
Bill
They obviously do not know what customer service is.
Being told repeatedly that they will call you back, then 2 days later you call them and they act like they don’t know what’s going on. Claims department goes straight to voicemail for weeks. Admit they were in the wrong, yet do nothing to make things right. Just another example of insurance companies screwing people over for the almighty dollar.
1
Brandon Vermiglio
Because of this agency I will never use Allstate for anything again in my life. Even after requesting that they stop calling me, they were unable to help themselves and continued. I actually had to block their number in order to prevent further harassment. I am not a customer nor will I ever be. I would be very careful giving your phone number especially to allstate. This is not my first encounter like this with Allstate. The last time, the agent tonight came to an agreement and I haven’t been called back since. Until today when it started with the Lange Agency. Then again if you like Relentless marketing calls, they might be for you
1
Mary Henry
Been with company for 7 years. I have no desire to switch. Wonderful staff, Fair prices. No matter when I call they all take the time to answer my questions. Every year the company calls me to go over my policy to see if i have any changes questions or concerns. The Last person I talked to was Tony and he really knows his job. I find that he can answer any questions I have had. He truly cares when it concerns his customer’s. Easy to talk to. He is a great guy.
5
Chris Barlow
The worst service, poor communication, continually called wrong number. Does not call back timely. Had a claim, handled poorly, no support from Agent (never actually met or spoke to Joe Lange), just handed off to a 800 number. Low balled “market value” of car even after showing listings of cars for thousands more. Reps on phone lost when confronted with billing errors, tripled rates without warning set up on an EFT. Complaint forthcoming to BBB and Allstate corporate.
Go elsewhere!
1
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